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Faq's

General frequently asked questions

Our Frequently Asked Questions (FAQ) section is crafted to provide you with clear and instant answers to the most common queries related to our solar services—be it about system installation, energy savings, maintenance schedules, loan assistance, or warranty coverage.

We understand that switching to solar can come with a lot of questions, and our goal is to make your journey as smooth and transparent as possible. If you don’t find what you’re looking for, our dedicated customer support team is just a call or message away. We prioritize every customer query and ensure timely, reliable assistance so you can move forward with complete confidence. Your satisfaction and peace of mind are at the core of what we do.

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A solar rooftop system typically includes solar modules, solar inverters, and electrical components like meters and cables. Excess electricity generated is fed back into the grid, and the owner’s account is credited as per prevailing regulations.

The capacity of a solar system depends on factors like your load requirements, available shadow-free space, and sanctioned load. On average, a 1 kW system can cover a monthly electricity bill of around Rs. 1000.

Grid-connected solar rooftop systems do not produce electricity during a grid outage. Systems equipped with batteries can provide backup and generate electricity using solar energy when the grid is down. More details can be found in the Products Section.

Solar modules rely on silicon wafers to convert sunlight into electricity. When exposed to sunlight, these semiconducting wafers release electrons, creating a flow of Direct Current electricity—a sustainable power source harnessed from the sun.

No, solar electricity isn’t wasted when unused. Excess solar electricity generated during the day is exported to the grid. At night, when solar generation is absent, any needed electricity is imported from the grid. Meters record this exchange, ensuring you’re credited for excess generation as per state policies and charged only for net consumption.